Quality Assurance Tech I

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Quality Assurance Tech I

Duration: 4 months

Location: Bellevue, WA, 98009

Job Type: Contract

Work Type: Hybrid (2 days a week)

Job Description:

• Job is a Data Collections Researcher work with for data projects, onboard participants, data collection initiatives, making sure the UX looks right, helping participants report bugs, provide feedback, & working with the data collection team in Seattle.

Story Behind the Need Business Group & Key Projects

Purpose of Team

• Back fill for a contractor that has their 11-month duration ending shortly.

Team Culture

• Combination of independent work and partnering with teammates.

• The team is working from home so there is a feel of being independent.

• The team is under halo (fitness brand).

• They are focused on fitness, wellness, and the culture of the team is based on that.

Typical Day in the Role

Typical Day in life

• Attend team meetings talking about science, team requests ( in terms of data collection wise for features/studies)

• Recruit participants, work on various platforms for recruiting devices, getting participants, onboarding them, creating manuals, troubleshooting, creating manuals, closing out studies, providing feedback, monitoring bugs and the frequency of those bugs.

• They are looking for 1-2 years of experience in data collections research. They want someone who is comfortable/has experience working with customers, understanding how to communicate with internal They want someone who is very detail-oriented, working with excel files, and can manage multiple tasks at once. Must be able to stay detailed.

• Strong time-management skills is very important as well. Must be comfortable with technology. No engineering background is required.

• Fitness project so this could be interesting for someone in the space.

• Looking for candidates who have experience using the tools (Outlook, Gyra, understanding Wiki pages).

• Project management experience is a plus.

Extension/Conversion

• Yes, to extension to the full 11 months but is not sure if they will be converting the contractor at this time but that may change.

Compelling Story & Candidate Value Proposition

What makes role interesting/unique selling points

• The halo team is interesting, they are building fitness AI for fitness on the Halo project. All the research is based on real participants. This is a sneak peek on how these algorithms are developed.

Candidate Requirements

Leadership Principles

• Deliver results

• Ownership

• Invent & simplify

KPI's/Success

• Success is measured in deliverables.

• Number of participants, number of them engaged, quality of data collected, being able to deliver and communicate.

Best vs Average

• Corporate experience is very helpful

• People who have experience using tools that uses would be great

• Project management experience.

Top 3 must-have hard skills

• Excel comfortable using basic formulas

• Strong written communication skills

• Customer service/project management skills

TekWissen Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.