Sales Support Administrator

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a manufacturer of electronic instruments and electromechanical devices. They operate through two segments: Electronic Instruments and Electromechanical. The Electronic Instruments segment designs and manufactures analytical, test, and measurement instrumentation for the energy, aerospace, power, research, medical, and industrial markets. The Electromechanical segment provides automation and precision motion control solutions, as well as electrical interconnects, specialty metals, and thermal management systems.

Title: Sales Support Administrator

Work Location: Peabody MA 01960

Duration: 7 Months

Job Type: Contract

Work Type: onsite

Job Description

• Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed. Check general voicemail box as needed.

• Retrieve, organize, print, scan, file, and archive company documents in accordance with company policies and procedures

• Review documents to locate, edit and communicate information as needed

• Assist in data entry and data retrieval activities interfacing various company software platforms

• Sort and deliver company mail to the appropriate internal recipients

• Assist in document preparation in support of shipping, logistics, and billing activities

• Compare customer purchase order and contract documents to TMC quotations and terms of sale.

• Work directly with customers as needed to communicate payment, delivery, and other term discrepancies among order documents and administer change orders accordingly.

Position Requirements:

• Associates degree in Business Administration or related field

• Attention to detail and good time management skills

• Proficient in Microsoft Excel, Word, Outlook.

• Experience with Microsoft Dynamics AX, Adobe Acrobat DC, or Doc Star a plus

• Experience with Salesforce.com, or other CRM, a plus

• Excellent interpersonal and communications skills for working with customers and in-house

• personnel. Must be an effective communicator (verbal and written) both within TMC and with customers

• Ability to work independently in a fast-paced environment while focusing on the task at hand

Tek Wissen Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.