Req-ID: 693578
Client: State of North Carolina (NCAOC)
Role: Windows Server Administrator (Remote)
Location: Raleigh, NC
Duration: 05 to 12 Months
This is a remote position. However, the candidate will need to come into the office within 24 hours if required.
*** Either Webcam Interview or In Person ***
Required Skills (5+ Years):
- Experience in Windows Server Management
- Experience to Physical Server Management
- Experience with PowerShell tool scripting
- Experience with Microsoft Active Directory.
- Physical server management experience with CISCO UCS Servers
- Any Enterprise Storage platform experience EMC a plus
- Cloud services management experience, preferably Azure and AWS
- Knowledge of common security standards such as PCI, FERPA, and NIST
- Familiarity with NC Statewide security standards.
Complete Description:
**This is a remote position. However, the candidate will need to come into the office within 24 hours if required. All travel to site will be at the candidate's expense.
The NC Administrative Office of the Courts (NCAOC), Technology Services Division (TSD), seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of NCAOC Virtualized Server environment. This position provides 24x7x365 operational support for 30,000+ Judicial and non-Judicial branch users across the state.
Responsibilities include but are not limited to the following:
- Manage operation, health, and security of a Virtual Server environment.
- Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
- Assist with management and maintenance of physical datacenter infrastructure.
- Respond to Monitoring System Alerts.
- Active Directory User Administration
- Manage Users and Groups.
- Provide Users access to requested resources.
- Helpdesk Ticket Triage
- Review Helpdesk Tickets and resolve if possible.
- Route tickets to designated engineers if not able to personally resolve.
- Follow up with users on aged tickets to verify they are still valid requests.
- General Administration
- Perform troubleshooting, root cause analysis, and performance benchmarking.
- Provide support for issues ranging from single-user issues to system-wide problems.
- Assist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.
- And other assigned duties.
- Microsoft certifications are a plus.
- AWS certifications are a plus