Services Leader
Posted on :
02-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
02-10-2022
Job Description
Req ID : 1605354
- Answering customer calls and registering them in the service management system.
- Assigning and dispatching System Engineers (SEs) to assign service orders.
- Ordering sparing parts if required and informing SE on delivery schedule. Track and trace spare parts.
- Managing work in progress by reviewing the status of all service work orders and taking appropriate actions to push service work orders to the next status.
- Monitoring and resolving errors appropriately in a timely manner.
- Reporting & escalating unresolved issues as appropriate.
- Identifying delivery issues in an early stage and taking corrective actions timely by working closely together with suppliers and physical distribution to resolve these supply issues.
Employment Type
Full Time
Company Industry
Power Generation / Power Distribution / Energy / Nuclear Energy
Department / Functional Area
Key Skills
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