TEAM LEADER - RIDER
Posted on :
01-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
3 - 4 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
01-10-2022
Job Description
- Improve rider quality - appearance, hygiene and grooming
- Set targets and parameters for t-patrollers, assignee tasks, areas and ensure attendance
- Provide support to vendors and resolve riders' day-to-day issues
- Interpret and support quality policies and implement guidelines to ensure compliance with quality standards
- Prepare quality and audit report to verify the rider's compliance
- Provide support to improve rider quality and support in training non-compliant riders through 1-on-1 sessions
- Develop monthly reports projecting the inspection, audit performance and improvement opportunities
- Support country operation teams, sales, marketing and other departmental ad-hoc tasks
- Conduct meetings regularly with t-patrollers to achieve consistency in teamwork
- Engage with vendor to improve delivery timeline and acknowledge rider's issues
- Provide support in work-related tasks and lead the t-patrollers in the zone
- Record rider's compliance in the system and verify the issues, discuss with supervisor and take actions as per the company standards
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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