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SASMO Helpdesk Analyst/Instructor
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SASMO Helpdesk Analy....
drjobs SASMO Helpdesk Analyst/Instructor العربية

SASMO Helpdesk Analyst/Instructor

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1 Vacancy
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Jobs by Experience

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0 - 2 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 123 - 123

Nationality

American

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Provides responsive technical and functional field level maintenance support to its customers.
  • Provides telephonic assistance to resolve a problem, but if necessary, provide direct assistance at the supported customer’s location.
  • Maintains secure encrypted wireless intranet network and oversight of operations to ensure compliance with PSW and DA Regulations as required.
  • Administrate, install and repair current LIS software and others as required.
  • Install SCP/ICP, collect, store and organizes LIS backups as per Continues of Operations Plan (COOP).
  • Coordinate with Tobyhanna FRA for replacement or repair of LIS Hardware.
  • Provide 24/7 on call customer service support to LIS clients.
  • Liaison between Theater SASMO and SEC Lee. Coordinate with LIS customer to install new software loads to ensure there will be little disruption to daily activity.
  • Should be proficient in GCSS-Army business tasks and seek assistance through the GCSS-Army Production

Employment Type

Full Time

Company Industry

Defence / Military / Government

Department / Functional Area

Administration

Key Skills

About Company

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