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GUEST EXPERIENCE LEADER
drjobs GUEST EXPERIENCE LEADER العربية

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
  • Expertly handle guest concerns and know when it is appropriate to bring an issue to management
  • Assisting guests with the self-order kiosks and troubleshooting common issues
  • Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
  • Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
  • Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
  • Identifying potential areas of improvement and sharing these opportunities with management

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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