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GUEST RELATIONS OFFICER
drjobs GUEST RELATIONS OFFICER العربية

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1 Vacancy
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Jobs by Experience

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0 - 3 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1544741
  • Welcome guests to our hotel with a pleasing smile.
  • Review arrival lists and records.
  • Receive and take care of special guests.
  • Answer the inquiries of clients on a timely basis.
  • Assist the other staff members in preparing welcome folders for the guests.
  • Give the required information about different areas of our hotel to the guests.
  • Promote the services provided by our hotel.
  • Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel.
  • Build a long term association with the clients.
  • Help clients with various tasks like arranging transport, providing supplies, etc.
  • Address grievances issues and inform Guest Relations Manager as and when required.
  • Record all necessary data and information in the designated registers everyday.
  • Comply with health and safety standards (OSHS).

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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