Customer Success Manager, Gaming
Posted on :
16-09-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1541608
- Develop trusted advisor relationships with decision makers and executives mostly from mobile internet tech companies.
- Leverage digital tools to develop your customer success plans, help customers drive business value from the data.ai platform.
- Ensure the customer success plan is being executed. Able to manage client on-boarding processes: have a strong knowledge of our data, methodology, and visualization tools and be able to explain to internal and external stakeholders.
- Develop best practices with various verticals and share with your customer efficiently
- Able to identify at-risk accounts and turn around those accounts.
- Responsible for key customer success metrics, including customer renewal and net expansion.
Employment Type
Remote
Company Industry
IT - Software Services
Department / Functional Area
Helpdesk / Customer Service / Telecalling
Key Skills
- Customer Care
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