Roaming
Posted on :
31-08-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
31-08-2022
Job Description
Req ID : 1482315
- Follow up and analyzing the financials of the existing offers for both commercial and corporate clients.
- Revamp roaming website and update accordingly with latest offers and updates.
- Revamp and update the Welcome SMS and Offers SMS that are send to all customer base.
- Follow up with Marcom and CCR for promoting old and new offers through Social Media and websites.
- Conduct a market research assessment to check competitor and indirect competitor offers and benchmarking with Zain.
- Adding new destinations to existing retail zones, create new CP amendment, business case, updating SPS/Digital Team/welcome SMS, etc.
- Follow up on complaints with Call center Customer care and raise with technical teams related to offers.
- Checking Knowledge base to ensure the correct information is updated.
- Check Silent Roamers overall and check destinations and create new offers through Mobileum and follow up with Outbound.
- Come up with new ideas for new offers come up with feasibility of the offer, financials etc. for roaming team evaluation .
Employment Type
Full Time
Department / Functional Area
Key Skills
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