AFTER SALES MANAGER
Posted on :
07-08-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 15 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
07-08-2022
Job Description
Req ID : 1386579
- Contribute towards formulation of strategy, annual business plans, budgets, policies and procedures of the department.
- Ensure the implementation of all processes, policies, procedures and standards for the After Sales and Logistics department, in relation to annual business plans and annual budgets.
- Provide guidance to the team on how the company's products should be stored, handled and maintained.
- Support the development of the business by analyzing logistical problems and producing new solutions.
- Lead the departments of Warehouse, Delivery, Installation, Maintenance, and Customer Service.
- Establish, measure, monitor and adjust the level of efficiency of the logistics movements; enabling to quickly locate the materials/products for distribution or placement within the warehouse.
- Lead the After-Sales function for the organization with the best practices. Act as a strategic service partner to all segments by ensuring availability of products within agreeable parameters of cost, quality and time.
- Monitor the flow of materials and products that enter and leave the company's inventory or distribution areas.
- Coordinate with product development department to follow-up with the supplier based on the estimated time of departure (ETD) and estimated time of arrival (ETA).
- Review and intimate weekly and monthly plan of arrival of materials and products.
- Oversee the activities related to port clearance and shipment documentation in coordination with the product manager.
- Approve delivery schedules and ensure coordination with warehouse manager, fleet manager and related department managers.
- Follow-up with the warehouse manager to ensure the arrival plan for bulk shipment on weekly/ monthly basis and communication the destination plan as per agreement.
- Oversee the implementation of the route plan for drivers and track movement to ensure delivery of products on time to the customers.
- Monitor the quality, quantity, cost and efficiency of the movement and storage of goods.
- Analyzing data to monitor performance and plan improvements and demand; and allocating and managing staff resources.
- Monitor all stock transfers in the system and reporting of stock situation (i.e. salvage, damage and out of stocks).
- Monitor all logistic support requirements (incl. transportation, materials handling, communication, and store based activities).
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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