CUSTOMER RELATIONSHIPS OFFICER - BRANCHES
Posted on :
22-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
22-07-2022
Job Description
Req ID : 1273436
- Provides excellent customer service, delivering service to customers that is synonymous with the consumer brand experience being promoted by the Bank.
- Establishes the identity of the Bank customer and facilitates the filling in of all the Customer Identification Program(CIP) questions, ensuring to clarify the process to the client throughout the process.
- Maintains familiarity with both thebasic Customer Due Diligence Survey as well as the Enhanced Due Diligence Questionnaire set up, and helps officers in converting answers into appropriate input into the system.
- Remains up to date with all KYC and AML regulations, both local and international, and all other applicable rules and guidelines.
- In cases of any conflict or if any issues are raised, ensures contact with the respective Client and facilitates the approved Action Plan towards resolving the issue, coordinating with Business Optimization for guidance.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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