Soft Service Manager
Posted on :
15-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
15-07-2022
Job Description
Req ID : 1239985
- Manage the catering operation to a high standard in line with the SLA and Nestlé’s good food program
- Act as a point of contact for soft services team members for all soft services excluding cleaning
- To work as part of a team ensuring high standards of soft service delivery, customer satisfaction and contract retention.
- Drive Service excellence throughout the onsite teams.
- Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
- To effectively manage and develop, undertake appropriate training and staff development.
- To initiate food safety, H&S policies, processes and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
- To comply with Sodexo procedures, Health and safety and all legislative requirements.
- Adhere to all Nestle compliance and Audit process and procedures
- Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
- Manage the site security team in line with Sodexo and Nestle procedures.
- Manage the Switchboard Team ensuring the operational aspects of the service are adequately covered.
- Report on all security matters and ensure incidents are reported and appropriate follow up actions are implemented.
Employment Type
Full Time
Department / Functional Area
Key Skills
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