Event Supervisor (Fixed-term contract) FMX

• Supervise the daily work of the Event Specialist providing guidance and operational support to ensure effective coordination and execution of events.
• Oversee the planning and operational execution of group bookings and events including meetings conferences and social events ensuring consistency and service quality.
• Follow the full lifecycle of events sold by the department from initial qualification and planning through on-site execution and post-event follow-up.
• Conduct qualification calls and site inspections for events gathering and validating client requirements to support accurate planning and execution.
• Act as a key operational point of contact for internal departments ensuring clear communication and alignment throughout the event planning and delivery process.
• Coordinate closely with internal departments (Food & Beverage Rooms Division Kitchen Banqueting AV Housekeeping) to ensure seamless and efficient event delivery.
• Work in close collaboration with the Banqueting Manager the key contact responsible for the execution of all F&B-related services.
• Prepare and oversee event-related documentation including proposals contracts function sheets detailed Banquet Event Orders (BEOs) and Group Resumés.
• Monitor event setups and on-site operations ensuring adherence to service standards and brand expectations.
• Anticipate guest needs and resolve operational issues in a timely and professional manner.
• Support revenue optimization through upselling within the scope of event execution and operational delivery.

Qualifications :

• At least 2 years of experience in luxury hospitality events or operations. 
• Strong organizational and coordination skills. 
• Operational mindset with attention to detail. 
• Ability to supervise and support junior team members.
• English : mandatory second language a plus
• Opera & Delphi : mandatory

Remote Work :

No

Employment Type :

Full-time