Sr. Manager Change Mgmt. & Training

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

Raynham MA (USA) - Requisition Number: 078303

Loughbeg Ringaskiddy - Requisition Number: 081257

Zuchwil Switzerland - Requisition Number:081259

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

This role sits within the Supply Chain Services capability and is part of a global function providing operational support to Global Supply Chain with a specific focus on Supply Chain & Operations (SC&O) systems. The Sr. Manager Change Management &Trainingwillhave responsibility for leading and implementing the business adoption activities and results within the team focused on an ERPand other SC&O platformimplementation.

This positionwill partner with and have accountability for an extended team of individuals who will implement the people site and business readiness across the interact with functional workstreams business leaders externalexpertsand the project management team to integrateoperateand fully implement a cohesive organizational change plan. The plan will encompass all vital aspects of organizational change readiness stakeholder engagement business adoption communications business security and training all passionate about ensuring a successful implementation

Key Responsibilities

• Develop and implement end-to-end change management plans for ERP and supply chain system implementations upgrades and process redesigns

• Conduct organization readiness assessments and change impactanalysestoidentifyrisks gaps and mitigation strategies

• Ensure the Program Management Organization (PMO) is aligned and fully aware of resources needs coordinated deliverables and areas of risk and/or concern.

• Design stakeholder engagement frameworks:identifykey stakeholders and drive engagement and alignment across various key discussions and decisions.

• Partner with processleadsbusiness owners and subject matter experts toidentifymajor changes across People Process and Technology. Work with owners to proactively implement Change Impact Mitigationsinto project governanceand communicate appropriately toimpactedpartner groups.

• Partner with process leads and subject matter experts to develop and implement a comprehensive business readiness and cutover plan that enables the impacted functions to migrate onto the new platform successfully ( data clean-up re-labeling physical inventory countsetc).

• Ensure our communications plan provides proactive concise and pertinent communications to key groups and impacted users as they relate to project execution business transformations change impacts program awareness etc. On an ongoing basis gauge the organizational pulse through various means ( surveysetc)in order tobetter understand external perspectives and opportunities.

• Partner with impacted leaders process leads businessSMEsto understand end-user audience needs changes todesign and deliver curriculum and includestracking oftrainingeffectiveness and performance to drive continuous improvement.

• Partner withglobalteam of Supply Chain experts in design development maintenance and improvement of global business processes and integration points.

• Ensure quality delivery of team goals on time and within budget.

• Partner with program leads toestablishcoordinated project plans / schedules / results especially around execution of business simulation and validation/readiness.

Qualifications

Education

• Bachelors degreerequired(Business Supply Chain Operations Information Systems Organizational Change or related field).

• Masters degree (MBA Organizational Development Change Management or similar) preferred.

Experience and Skills

Required

• 5yearsof progressive experience in change management training or transformation roles supporting enterprise initiatives.

• Proven experience leading global change and training efforts for enterprise systems (e.g. ERP planninglogistics or supply chain platforms).

• Strong knowledge of change management methodologies stakeholder engagement and organizational readiness practices.

• 5 years of progressive experience in leadership roles within Operations Supply Chain or large transformation programs.

• 3 years of organizational change management communications training or business adoption leadership within a large transformation program or business unit.

• Proficiencyin change management frameworks (Prosci/ADKAR Kotter 8-step or equivalent)

• Requiresdeepunderstanding of Medical Devices Supply Chain.

• Demonstrated hands-on project deliveryrequired.

• Experience designing developing implementing and leading operational technological processes within a global organizationrequired.

• Excellent interpersonal and negotiating skills with proven ability to influence/collaborate toget todesired results.

• Requirespeoplemanagement and development experience.

• Strong customer focus (internal & external) including development and management of partners

• Ability to effectively lead and govern cross-functional decision-making bodiesrequired.

• Knowledge in deploying standardized work processes tools and templatesrequired.

• Exceptional business and digital competence including ERPexpertiserequired.

• Experience working in a complex multi-ERP / system environmentrequired.

• Experiencemanaging toproject timelines and achievements in complex business environmentsrequired.

• Experience withmanaging external vendors and consulting partners.

Preferred

• Certification in areas of expertise (e.g. PMP APICS Lean/Six Sigma /Process Excellence etc.) is preferred.

• Proscicertification.

• Skilled at engaging and building relationships with senior business stakeholders preferred.

• Prior experience supportinglargescaledigital or systems transformations in a regulated or matrixed organization.

• Familiarity with learning technologies digital adoption tools and blended learning models.

• Exposure tocontinuous improvement process transformation or operating model changes.

Other

• Languages: Englishrequired;additionallanguages preferred in a global role.

• Travel: Up to 2030% global travel may berequired.

• Certifications (Preferred):ProsciLean Six SigmaACMP PMP or comparable change/training certifications.

For more information on how we support the whole health of our employees throughout their wellnesscareerand life journey please visit.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers