Customer Service Representative
Job Location:
Monthly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview
Joining a team of Customer Service Representatives and a Team Lead. The customer service agent is a people Person and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service answer questions and managing concerns.
Qualifications
- At least one years relevant experience preferably in a customer service environment.
- Have good communication skills with an excellent telephone manner.
- Organised diplomatic and a good team player.
- A proven ability to work to targets and timelines.
Responsibilities
- Maintaining a positive empathetic and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Dealing with customer queries and concerns
- Communicating with customersvia on the phone email live chat or face-to-face.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Required Experience:
Unclear Seniority
