Customer service executive

We are recruiting on behalf of our client a well-established business located in Cookstown Industrial Estate for a professional and customer-focused Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment managing client queries and delivering exceptional service.

Job Title: Customer Service Representative
Location: Cookstown Industrial Estate Tallaght
Employment Type: Full-Time Permanent
Salary: Negotiable (DOE)
Hours: Monday Friday

Key Responsibilities

• Handle inbound calls emails and queries from customers in a professional manner.

• Provide accurate information regarding products services and orders.

• Log track and resolve customer issues efficiently.

• Liaise with internal departments to ensure smooth order processing and problem resolution.

• Maintain customer records and update databases as required.

• Support the wider team with administrative and service-related tasks.

Requirements

• Previous experience in a customer service call centre or office-based support role.

• Excellent communication skills both verbal and written.

• Strong IT skills (Microsoft Office and CRM systems desirable).

• Ability to multitask and manage time effectively.

• Positive professional and client-focused approach.

Whats on Offer

• Full-time permanent role with a growing company.

• Competitive and negotiable salary.

• Monday to Friday working hours no late nights or weekends.

• Supportive and friendly working environment.

• Career development opportunities.