Business Change Manager Infrastructure

The Business Change Manager is responsible for driving the alignment communication and adoption of PMO discipline-level management plans across the major programme. This includes schedule management cost and estimating risk management baseline control and performance reporting.

Operating within the Programme Management Office (PMO) the role ensures that these core programme control disciplines are clearly understood consistently applied and embedded into day-to-day delivery across all projects and delivery partners. The role bridges PMO policy and delivery execution enabling effective change adoption behavioural alignment and improved programme performance.

The individual will be an excellent communicator responsible for bringing the key stakeholder along on the journey and obtaining support and embedding key initiatives and approaches across the PMO function.

Key Responsibilities

1. Change Strategy & Planning

• Develop and implement a structured business change strategy to support the rollout of PMO discipline frameworks.
• Define change approaches for key areas:
  • Schedule management
  • Cost & estimating
  • Risk management
  • Baseline management
  • Performance reporting
• Identify stakeholder impacts change risks and adoption challenges across the programme.

1. Alignment of PMO Discipline Frameworks

• Ensure consistent understanding and alignment of discipline-specific management plans across all projects and delivery partners.
• Translate PMO standards and frameworks into practical delivery-focused guidance.
• Work closely with discipline leads (Planning Commercial Risk Reporting) to ensure messaging is aligned and coherent.
• Support the integration of these disciplines into a single joined-up programme controls approach.

1. Communication & Engagement

• Develop and deliver clear communication plans to support the rollout and adoption of PMO frameworks.
• Produce high-quality communication materials including:
  • Guidance documents
  • Playbooks and process maps
  • Visual summaries and briefings
• Engage stakeholders at all levels (project teams to senior leadership) to ensure clarity of expectations.
• Act as a central point for communicating PMO changes and updates across the programme.

1. Stakeholder Management & Adoption

• Identify key stakeholder groups across the programme (e.g. project managers planners commercial teams contractors).
• Drive engagement to ensure buy-in and adoption of PMO discipline practices.
• Address resistance to change and support behavioural shifts required for successful implementation.
• Establish feedback loops to understand adoption challenges and refine approaches.

1. Training & Capability Development

• Design and deliver training programmes to support adoption of PMO management plans.
• Provide targeted coaching and support to project teams and functional leads.
• Develop user-friendly materials to build capability across programme controls disciplines.
• Promote a consistent level of maturity and understanding across all delivery organizations.

Key Deliverables

• Process change strategy and implementation plan
• Communication and stakeholder engagement plans
• PMO discipline playbooks and guidance materials
• Training programmes and supporting materials
• Adoption and maturity assessments
• Continuous improvement recommendations

Qualifications :

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g. Project Management Business Administration etc.   

Additional Information :

What we offer you:

• Full time permanent
• Competitive remuneration and attractive range of benefits
• 8% Pension
• 25 days Annual leave (23 days 2 company days)
• Opportunity to work on impactful and innovative projects
• Career development opportunities both in Ireland and globally
• Opportunity to work with a diverse group of talented and collaborative colleagues

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at  control responsibilities may be part of this role which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time