Service Standards Jobs in Indonesia

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionJOB SUMMARYDirects and motivates banquet team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to ever...

DescriptionJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-bas...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

DescriptionJOB SUMMARYFunctions as the leader of the propertys segmented sales effort (e.g. group transient association corporate etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Leads an...

DescriptionHOTEL DESCRIPTIONThe 355-key Manado Marriott Resort & Spa is set to open in Q1 2026 as part of a landmark mixed-use mega development that will feature resorts a retail village eco-park agro-tourism fruit farms flower gardens and paddy fields. Conveniently located near Manados internationa...

Key ResponsibilitiesGreet and seat guests in a warm friendly and professional manner.Take food and beverage orders accurately and efficiently.Deliver food and drinks promptly while ensuring presentation meets brand standards.Maintain cleanliness and organization of the restaurant bar and service are...

EOE/AA/Disabled/VeteransWith thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addit...

What are we looking forAn Assistant Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: 3 years as a Floor Supervisor or 1 y...

Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicableInteract with customers in arra...

Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detectedAssist Management employees and guests in every way that is consistent with the protection and prevention objectivesMonitor back of house areas with particular attention to unauthorized ent...

Assist the F&B Supervisor whenever requiredSupervise and coordinate activities of Heartists personnelGreet and interact with guests addressing inquiries concerns and special requests promptly and professionally.Ensure consistent high-level service and customer satisfactionManage Heartists schedules...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by...

Job PurposeThis position is responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities Guest Experience OperationParticipate...

Business Performance Set periodical budget & forecastAnalyze monthly P&L and month-end reports identify deviation from business plan goalsParticipate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department. ...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

We are seeking a dynamic and experienced Fairmont Gold Manager to lead and oversee the operations of our exclusive Fairmont Gold Lounge. As the Fairmont Gold Manager you will be the ambassador of luxury and ensuring every guest in the Fairmont Gold receives an exceptional and memorable experience a...