At Your Service Supervisor Jobs in Surabaya

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

DescriptionPOSITION SUMMARYInspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability service safety and well be...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

What are we looking forAn Outlet Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: 2-4 years managerial position in a 4 / 5-star cate...

EOE/AA/Disabled/VeteransWhat are we looking forAn Outlet Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: 2-4 years managerial posit...

What are we looking forAn Outlet Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: 2-4 years managerial position in a 4 / 5-star cate...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...