Service Support Manager Jobs in India

Incident Management:o  Receive and log incident reports from internal and external customers.o  Analyze and resolve technical issues promptly and efficiently.o  Escalate incidents as necessary ensuring timely resolution.Customer Support:o  Provide excellent customer service establishing rapport with...

Role OverviewWe are looking for a hands-on Technical Support Manager to lead the complete L2 support function for our Voice and AI platforms. The ideal candidate combines strong technical depth with leadership customer empathy and a mindset of building scalable automation-driven support systemsnot m...

What success looks like in this role: Provides Software Applications Engineering support for an assigned set of applications / project areas. Performs coding and unit testing activities and detects fixes based on provided design documents and project guidelines (e.g. coding guidelines CI source cod...

What is The RoleThe Support Manager will be responsible for overseeing the daily operations of our distributed technical support team supporting our EMEA customers. This critical leadership role ensures the efficient management of customer inquiries escalations and technical issues. We are seeking a...

DescriptionTheStaff Customer Service Support (Staff CSS) will be part of our Shared Service Centers across the globe providing services & support to our customers. A Staff CSS will be responsible for managing customer orders product returns quotations outbound customer calls to resolve customer quer...

DescriptionIn This Role Your Responsibilities Will Be:In this role you will be responsible for ensuring excellent service levels and maintaining high customer satisfaction across all assigned accounts including full ownership of KOB3 MRO business and special KOB2 scheme orders. You will manage all a...

Were seeking a tech-savvy Customer Success Manager with a strong results-oriented mindset. Responsibilities include maintaining customer relationships implementing success programs onboarding/training clients and reducing churn. Successful candidates are social analytical adept at learning new softw...

Position: APPLICATION SUPPORTSERVICE DESKExperience: 6 months - 2 yearEducational Qualification: BCA/MCAJob Location: NoidaShift: UK Shift & UK calendar will be followedMode of Working: Work from OfficePrimary Skills:Excellent verbal and written communication skills.Providing first level support thr...

Level Up Your Career with Zynga!At Zynga we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive our games have been downloaded over 6 billion timesconnecting players in 175 countries through fun strategy and a lit...

EOE/AA/Disabled/VeteransWhat are we looking forAn Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow:College degree or equivale...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

The IS (Information Systems) Support Manager oversees the India based team that provides technical support to 74Software users and ensures its information systems run smoothly. Their responsibilities include hiring and managing IS staff developing support policies resolving complex technical issues...

Position:  Application Support Service Desk (User Setup)Experience: FresherEducational Qualification: / MBA / BCA / MCAJob Location: NoidaShift: UK Shift & UK calendar will be followedMode of Working: Work from OfficePrimary Skills:Excellent verbal and written communication skills.Providing first l...

Company overview:TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making. It reduces disruption to the supply of medicines to patients who need them anywhere in the world.Founded in 2009...

Location: BangaloreDepartment: Customer SupportRole Type: Full-time ManagerAbout the RoleWe are looking for a dynamic Customer Support Manager to lead our support operations in Bangalore. The ideal candidate will be responsible for driving customer satisfaction ensuring top-quality service delivery...

About ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Co...

DescriptionBrief Job Description : Provides high-quality and valuable support to contracts administration and related processes. Processes transactions on time and in an efficient effective and accurate manner with focus on quality and timeliness. Ensures that information logged in the designated...

DescriptionBrief Job Description : Provides high-quality and valuable support to contracts administration and related processes. Processes transactions on time and in an efficient effective and accurate manner with focus on quality and timeliness. Ensures that information logged in the designated da...

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle cloud and on-prem customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic mea...