Zoho Consultant

About ThoughtLogik

ThoughtLogik is a UK-based CRM and ERP consultancy and a Premium Zoho Partner helping ambitious businesses design and implement scalable systems across Sales Marketing Operations and Finance. We specialise in structured process-driven implementations that replace fragmented tools with fully integrated business platforms. Our expertise spans Zoho and Odoo ecosystems delivering both functional consulting and technical execution to drive measurable outcomes.

With a UK-led client strategy and a strong offshore delivery centre in India we combine strategic thinking with disciplined execution to deliver high-quality solutions at scale.

Our mission is to engineer scalable system foundations that enable ambitious businesses to operate with precision unlock sustainable growth and build organisations that endure.

Key Responsibilities

& Discovery

• Lead discovery workshops and requirements gathering sessions
  
• Understand client business processes across different functions such as Sales Marketing Operations & Finance
  
• Translate business requirements into functional technical specifications process maps and solution design
  
• Define implementation scope aligned with budget and timeline
  

• Own (front-end) delivery of assigned projects
  
• Effectively coordinate with development teams to execute requirements
  
• Validate functional builds before client review
  
• Manage project milestones risks and change requests
  
• Manage client expectations and set realistic deadlines
  
• Ensure projects are delivered within agreed scope and commercials
  

3. Account Management & Growth

• Act as primary relationship owner for assigned accounts
  
• Conduct regular review calls and quarterly business reviews
  
• Identify optimisation automation and upsell opportunities
  
• Support renewals and commercial discussions in collaboration with leadership
  
• Maintain strong stakeholder relationships across client organisations
  

4. Client Success & Adoption

• Drive user adoption through training and walkthroughs
  
• Ensure systems are aligned to measurable business outcomes
  
• Proactively flag risks or client dissatisfaction
  
• Maintain high client retention and satisfaction scores
  

5. Internal Coordination

• Delegate technical tasks clearly to development team
  
• Provide structured briefs and documentation
  
• Ensure timesheets forecasts and resource allocation are accurate
  
• Contribute to internal process improvements best practices and organisation activities including content creation newsletters events and trade shows
  

Requirements

Key Skills & Experience

• Experience implementing CRM / ERP / business systems and strong experience of end-to-end lifecycle of software project delivery
  
• Strong understanding of business processes (Sales Marketing Operations Finance) and process mapping
  
• Experience managing client relationships
  
• Ability to translate business needs into system solutions
  
• Strong communication and stakeholder management skills
  
• Comfortable managing multiple projects simultaneously
  
• Self starter with robust communication skills
  

Preferred:

• Experience with Zoho Salesforce Odoo or similar platforms
  
• Basic knowledge of Deluge APIs and integrations
  
• Experience working with development teams
  
• Experience managing change within organisations
  
• Exposure to AI
  

Our values:

These values define our approach at Thoughtlogik:

• Be curious: We embrace change and innovation constantly seeking new technologies and methodologies to drive growth.
  
• Be accountable: Our focus is on delivering the highest quality and achieving outstanding results attentive to both the details and the bigger picture.
  
• Be respectful: We value diverse opinions and perspectives fostering a culture of honesty and transparency.
  
• Be positive: We focus on growth opportunities always seeking solutions rather than dwelling on problems.
  
• Be ambitious: Our aim is continuous learning growth and advancement.
  

Benefits

Perks:

• 25 days holiday plus 10 public holidays
  
• Flexible working arrangements based on the scenario
  
• Contributory pension scheme.
  
• Group Health Insurance

Salary: Top of the Industry Standards