Workplace Coordinator Soft

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves:

As a Workplace Coordinator youll be the face of exceptional service delivery for one of our most valued clients creating an environment where people can do their best work every this role youll coordinate and oversee soft services operationsfrom janitorial cleaning and waste management to hospitality services and workplace amenitiesensuring every touchpoint reflects the highest standards of professionalism and care. Youll act as the primary liaison between our client service providers and building occupants conducting daily inspections managing vendor performance and solving problems before they arise. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and this position puts you right at the heart of that mission. What sets JLL apart is our culture of collaboration locally and across the globe and youll experience this firsthand as you partner with colleagues contractors and stakeholders to deliver seamless workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career giving you exposure to integrated facilities management sustainability initiatives and the commercial real estate industrys most forward-thinking practices.

What your day-to-day will look like:

• Coordinate daily delivery of soft facilities services including janitorial cleaning waste removal recycling programs restroom supplies pest control to maintain a pristine workplace environment
• Conduct daily walk-throughs and quality inspections across office spaces common areas restrooms pantries meeting rooms and cafeteria using established checklists and documentation standards
• Serve as day-to-day liaison with soft services contractors and vendors monitoring performance ensuring adherence to scope of work and escalating issues as needed
• Manage workplace amenities including coffee stations water dispensers pantry supplies break room provisions and vending services to ensure all areas are well-stocked and organized
• Respond to occupant service requests through CMMS or workplace apps prioritizing and dispatching cleaning restocking and amenity-related work orders while tracking completion and satisfaction
• Oversee waste management and recycling programs monitor collection schedules track waste diversion metrics and support sustainability initiatives aligned with client environmental goals
• Schedule and coordinate pest control services special cleaning projects and seasonal activities including deep cleans
• Maintain inventory of cleaning supplies restroom consumables and amenity provisions monitoring usage patterns and processing purchase orders to ensure adequate stock levels
• Generate inspection reports highlighting deficiencies corrective actions and service performance trends to support data-driven decision making and continuous improvement

Required qualifications:

• 35 years of experience in facilities coordination soft services management building operations or commercial office environments
• Understanding of commercial cleaning operations quality standards and cleaning chemicals equipment and safety protocols
• Strong organizational skills with proven ability to manage multiple tasks priorities and vendor relationships simultaneously
• Excellent attention to detail and quality consciousness with commitment to maintaining exceptional workplace environment standards
• Effective communication skills both written and verbal with customer service orientation and professional demeanor
• Proficiency in CMMS or work order management systems and Microsoft Office Suite (Outlook Word Excel)
• Hands-on approach with willingness to conduct inspections walk buildings extensively and address issues directly throughout the day

Preferred qualifications:

• Associates degree in Facilities Management Business Administration or related field
• Knowledge of green cleaning programs LEED building operations or environmental certifications
• Experience with workplace experience platforms employee apps or integrated workplace management systems (IWMS)
• Familiarity with waste management regulations recycling best practices and sustainability reporting metrics
• Bilingual capabilities or training in health safety and environmental management

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.