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WFM Manager
Job Location:
Monthly Salary:
Posted:
1 September 2026 (23 days ago)
Posted:
Application Deadline:
29 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Client:
A leading BPO Organization
Job Responsibilities:
- The work force management Manager is responsible for overseeing efficient scheduling and optimization of resources to ensure operational efficiency and meet business needs.
- The TL may work as an individual contributor or lead a team of workforce management specialists.
- The role involves analyzing data trends and identifying opportunities for improvements to enhance productivity and quality.
- The individual is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager.
- The role will have daily deliverables across accurate and effective scheduling and reporting as basic metrics.
- This role will work with various partners within the organization to enhance the business.
Experience: 10Yrs
Work Mode: WFO (9-6pm)
Work Location: Chennai.
