Warehouse Manager

Key Responsibilities
Operations & Strategy
Design and optimize warehouse layout storage systems and SOPs for dental products (devices consumables equipment cold-chain where applicable)
Own capacity planning  space utilization manpower and equipment aligned to business growth
Drive automation and process improvement initiatives (WMS upgrades barcode/RFID conveyor systems)
Set and monitor warehouse productivity benchmarks; continuously improve throughput
Inventory Control
Ensure near-zero variance between system and physical inventory through robust cycle count programs
Establish FEFO/FIFO protocols and expiry management systems for consumables
Own shrinkage damage and dead-stock reduction targets
Liaise with procurement on replenishment planning and demand forecasting
Team Leadership
Lead a team of 50100 warehouse staff (assistant managers executives helpers contract labor)
Recruit train appraise and develop warehouse personnel
Build a performance-driven culture with clear accountability at every level
Cross-functional Collaboration
Partner with procurement logistics customer ops and tech teams to ensure seamless order fulfillment
Coordinate with 3PL/courier partners for outbound SLA adherence
Work with finance on inventory valuation write-offs and audit readiness
Compliance & Safety
Ensure full compliance with safety norms fire regulations and labor laws
Maintain audit-ready warehouse at all times (internal  statutory)
Handle regulatory requirements for medical device storage (if applicable)
Reporting & Analytics
Publish weekly/monthly warehouse performance dashboards to leadership
Analyze trends in errors delays and costs; present actionable insights

Requirements
Graduate/Postgraduate in Supply Chain Logistics Operations or MBA (Operations preferred)
812 years of warehouse/operations experience; at least 3 years in a managerial role
Prior experience in pharma medical devices or e-commerce fulfillment strongly preferred
Deep expertise in WMS/ERP
Strong analytical skills  Excel Zoho