Vacancies Functional Lead Chatbot
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Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
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2026 Akzo Nobel N.V. All rights reserved.
We are looking for a Senior Technical & Platform Lead to take end-to-end ownership of an internal enterprise Conversational AI assistant.
The role combines technical leadership platform ownership and delivery leadership. The candidate will be responsible for understanding new ideas and business requirements shaping the roadmap defining scalable solutions leading the development team and ensuring successful delivery from intake through production and continuous improvement.
The role will also drive the ongoing evolution and transformation of the conversational AI platform as an enterprise assistant for search support automation and employee productivity.
- Own the end-to-end technical delivery and evolution of the Conversational AI platform.
- Understand new ideas and requirements through the intake process and convert them into actionable initiatives.
- Work with stakeholders to prioritize requirements and contribute to roadmap planning.
- Lead initiatives from discovery and solution design through development testing go-live and post-production support.
- Lead and guide the development team to deliver against agreed priorities and timelines.
- Design scalable solutions for conversational AI enterprise search knowledge workflow automation approvals and self-service use cases.
- Lead complex integrations with enterprise systems through APIs and backend services.
- Review solution designs integrations APIs and code developed by the team.
- Establish reusable architecture patterns engineering standards and development best practices.
- Own platform stability technical debt performance improvements and resolution of production issues.
- Identify opportunities to continuously improve and transform the platform using new AI and automation capabilities.
- Coordinate with internal IT Security Architecture and application teams to resolve technical dependencies.
- Track technical risks delivery blockers and dependencies and drive them to closure.
- Mentor developers and strengthen technical ownership and capability within the team.
- Around 7-8 years of Strong experience in software development enterprise platforms integrations Conversational AI or automation solutions.
- Experience as a Technical Lead Platform Lead or Senior Developer with end-to-end delivery ownership.
- Strong hands-on experience with REST APIs backend development JSON and enterprise integrations.
- Good understanding of solution architecture authentication OAuth 2.0 authorization and enterprise security.
- Experience with cloud platforms preferably Microsoft Azure.
- Experience leading technical delivery across requirements design development testing and production.
- Ability to translate business requirements into technically feasible solutions and delivery plans.
- Strong troubleshooting stakeholder management and problem-solving skills.
- Experience mentoring and technically guiding developers.
- Experience with Moveworks / Agent Studio.
- Experience with enterprise Conversational AI or chatbot platforms.
- Agentic AI and workflow automation experience.
- Enterprise Search RAG and knowledge-platform experience.
- Experience with ServiceNow SAP Microsoft Graph SharePoint or similar enterprise applications.
- Azure Functions / App Services or Microsoft Power Platform experience.
- End-to-end ownership
- Technical leadership
- Delivery planning and execution
- Platform and product thinking
- Solution architecture
- Team leadership and mentoring
- Stakeholder management
- Continuous improvement and transformation
- Strong problem solving and accountability
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Requisition ID:56052
About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more
