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UiPath RPA Support Engineer

Genzeon Global

Job Location:

Hyderabad - India

Monthly Salary: Not provided by the employer

Experience Required: 4years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

The UiPath RPA Support Engineer will be responsible for the day-to-day support maintenance and continuous improvement of automated RPA processes deployed across the organization. The engineer will work closely with business stakeholders the CoE team and IT to ensure high availability of RPA bots and resolution of incidents.

Support Engineer to support and maintain enterprise automation solutions for healthcare clients. The role involves production support monitoring issue resolution and continuous improvement of UiPath bots across multiple environments.

Key Responsibilities:

Provide L2/L3 production support for UiPath automations
Monitor bots using UiPath Orchestrator and resolve failures proactively
Perform root cause analysis and fix issues related to queues triggers selectors and integrations
Handle incident problem and change management activities as per ITIL standards
Coordinate with business users developers and infrastructure teams
Perform bot enhancements minor changes and performance optimization
Support deployments releases and environment-related activities
Maintain operational documentation and SOPs

Requirements

Bachelors degree in Engineering Computer Science or equivalent
49 years of experience in RPA / Automation support
Strong hands-on experience with:
- UiPath Studio
- UiPath Orchestrator
- UiPath Action Center
- UiPath queues triggers assets and logs
Experience supporting bots in production environments
Working knowledge of SQL for data validation and troubleshooting
Understanding of ITIL processes (Incident Problem Change)
Exposure to the healthcare domain is a plus
Ability to work in rotational / night shifts if required
Strong communication and stakeholder management skills

Preferred Certifications:

UiPath Certified Professional (RPA Associate / Advanced)
ITIL Foundation (good to have)

Benefits

Competitive salary and performance-based incentives
Health insurance coverage for employees and dependents
Hybrid work model
Learning & certification support (UiPath and other automation tools)
Career growth opportunities within Hyper Automation practice
Exposure to large-scale healthcare automation programsEmployee recognition and rewards programs