TSM Chennai Nutrifix

Medical Representative

JOB DESCRIPTION

RoleTerritory Sales Manager

Title/DesignationJunior Officer

FunctionDomestic Sales

DepartmentConsumer Products Division - Nutrifix

Reporting toArea Sales Manager

Job Grade/LevelL2 (C)

Direct ReporteesNA

Indirect ReporteesNA

Role ObjectiveAchieve and exceed sales targets in the assigned territory by effectively implementing sales strategies

KEY RESPONSIBILITIES

Sales Management

• Implement go-to-market sales strategy for the territory

• Achieve and exceed assigned targets and implement a plan of action to bridge any gaps

• Conduct regular customer visits to proactively identify and address queries to ensure customer satisfaction

• Follow the sales team charter outlining the processes governance and structure for achieving sales across different channels

• Ensure optimal merchandising and strategic product placement in retail stores

• Implement promotional and marketing activities and campaigns to boost product visibility and sales

• Assist in new product launches to ensure their success from availability phase to the promotional phase

• Maintain accurate records of sales activities customer interactions and market data

• Communicate regular sales reports forecasts and market analytics to senior management

• Assist in market research to understand customer needs and market trends for the territory

Channel Management

• Develop and implement a territory coverage plan in consultation with the Area Sales Manager

• Achieve sales across assigned channels including General Trade Modern Trade E-commerce and Expert Sales

• Organise in regular meetings with key accounts distributors and channel partners as part of governance

• Ensure optimal placement of products across channels and implement successful sell-out of new products

• Monitor the stock levels and ensure availability of supply to distributors/ retailers/ all channel partners

• Maintain channel hygiene while implementing sales plans

• Foster strong relationships with key accounts distributors and channel partners

People and Culture

• Adhere to and ensure Credo values are demonstrated

• Attend mandatory training as published by the L&D team

• Set timely goals in alignment with KRA/KPI guidelines and achieve the agreed-upon targets

STAKEHOLDER INTERACTION

Type of Interaction: Internal

Interaction with:Territory Sales Manager Area Sales Manager Zonal Sales Manager Sales Manager

Nature of Interaction:Effective communication in connection with instructions requests or normal work tasksmotivating the team handling escalations

Type of Interaction: External

Interaction with:Customers /CFAs / Stockist / Chemists /Channel Partners

Nature of Interaction:Basic explanation of products or services to customers or clients and communication around escalated or difficult queries with customers or clients

JOB REQUIREMENTS

Professional Experience and Relevant Skills

• Minimum of 5-8 years of overall experience with 3 years in the nutraceutical industry or equivalent

• Proven ability to develop and execute sales plans build strong client relationships good communication skills and awareness of regulatory aspects

Academic Qualifications & Certifications

• Educational Qualification:Bachelors Degree in Business Marketing or a related field

Behavioural Competency(Proficiency Levels from 1 5 with 1 being the lowest and 5 being the highest)

Achievement Orientation(3)

Problem Solving and Decision Making (2)

Integrity and Process Compliance (3)

Effective Communication (3)

Customer Orientation (3)

Collaboration (3)

Planning and Execution (3)

Required Experience:

Junior IC