Travel Consultant
Job Summary
Key Responsibilities:
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Customer Consultation: Interact with clients via phone email or in-person to understand their travel needs budget and preferences.
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Itinerary Design: Research and curate personalized domestic and international travel packages including flights hotels and local activities.
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Booking Coordination: Assist in making reservations for air travel rail car rentals and accommodations using online portals and booking software.
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Documentation Support: Help clients navigate travel requirements including visa processes travel insurance and health/safety protocols.
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Sales & Upselling: Recommend additional services like local tours premium upgrades or travel protection to enhance the clients experience.
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Problem Solving: Act as a point of contact for clients during their trips to resolve any issues (e.g. flight delays or booking errors).
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Market Research: Stay updated on trending destinations seasonal offers and new travel regulations.