Enter a job title or keyword
TM CSE Nungabakkam Chennai
Job Location:
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Handle walk-in customers and resolve queries related to policies
- Assist customers with policy issuance endorsement and servicing requests
- Provide information on premium payments due dates and policy status
- Process requests such as address change nomination update revival surrender
- Verify and validate KYC documents as per compliance requirements
- Ensure accuracy in data entry and documentation
- Guide customers on premium payment options
- Follow up on pending premiums and lapsation cases
- Support renewal collections
- Guide customers on claim procedures and documentation
- Coordinate with claims team for timely processing
- Provide updates on claim status
- Address and resolve customer complaints within TAT
- Escalate unresolved issues to concerned teams
- Maintain proper records of complaints and resolutions
Required Experience:
Manager
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
