Threat Intelligence Analyst – SmartHunt

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What if your curiosity could redefine the future

We invite you to step into the next exciting chapter of your career journey. Bring your creativity drive your daring spirit and feel what its like to thrive on a team big enough to make an impact yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 and were looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold what if can take the world your community and your career.

Here how we empower our people is extraordinary: Glassdoor Best Places to Work 2025 Great Place to Work-Certified in five countries and Cigna Healthy Workforce honors three years running and what we build is world-class: recognizedas CybersecAsias Best in Critical Infrastructure 2024evidence that when first-class technology meets empowered talent remarkable careers take shape. So what if the next big idea and the next great career story comes from you Become the force that turns every what if into whats next.

In a world where you can be anything Be Infoblox.

Threat Intelligence Analyst - SmartHunt

We have an opportunity for a Threat Intelligence Analyst SmartHunt join the Infoblox Exposure Management team in India supporting Axur SmartHunt services across EMEA. Reporting to the SmartHunt team leadership you will help configure tune and maintain the Axur platform so customers receive accurate threat detection efficient ticket handling and timely this role you will work across brand protection online piracy data leakage Deep & Dark Web monitoring and executive and VIP protection. You will collaborate with internal teams and customers to improve detection quality automate workflows investigate gaps and deliver measurable service outcomes.

Be a Contributor - What Youll do

• Configure tune and maintain Axur SmartHunt platform settings based on customer requirements and established playbooks
• Create tune and maintain collections search bots keyword libraries brand assets filtering rules and safelists
• Manage ticket automations validate triage criteria against platform attributes and monitor service-level performance
• Analyze tickets that were not automatically triaged and route issues to the appropriate product or internal team when necessary
• Investigate customer-reported detection gaps through threat hunting filtering-rule analysis and search-bot review
• Review manually created customer cases to identify the causes of non-detection and recommend corrective actions
• Perform proactive configuration-health reviews and reduce false positives and operational noise
• Maintain accurate records of platform changes investigations customer requests and follow-up actions
• Provide customer guidance and education on platform configuration detection results automations and best practices
• Prepare reports summarizing completed actions service KPIs configuration health automation performance and detection-rate trends
• Collaborate with Customer Success Product Threat Intelligence and other stakeholders to resolve issues and improve the SmartHunt service
• Leverage AI-enabled workflows to research customer environments and threat activity prepare customer meetings summarize cases and discussions support customer communications identify detection or service opportunities and complete follow-up actions while validating outputs for accuracy and relevance before use
• Apply AI tools to improve detection tuning threat hunting automation management response quality customer engagement and operational efficiency across onboarding maintenance reviews configuration-health activities ticket triage detection-rate analysis and customer-requested investigations
• Share AI-driven best practices with SmartHunt Customer Success Product Threat Intelligence and other cross-functional teams to improve customer experience strengthen detection outcomes increase analyst productivity and support scalable execution across the customer lifecycle

Be Prepared - What You Bring

• Bachelors degree in cybersecurity computer science information technology or a related discipline is preferred
• At least 5 years of experience in cybersecurity threat intelligence SOC operations digital risk protection fraud and abuse trust and safety or a related field
• Practical understanding of phishing brand impersonation online piracy data leakage credential exposure and open deep or dark web monitoring
• Experience with alert or ticket triage investigation workflows detection tuning automation or case-management platforms
• Ability to analyze patterns identify detection gaps reduce false positives and translate findings into practical configuration changes
• Strong written and verbal communication skills including the ability to explain technical findings to customers and non-technical stakeholders
• Ability to manage multiple customer requests prioritize work and meet defined service-level expectations
• Demonstrated attention to detail when reviewing platform configurations cases indicators and operational metrics
• Comfortable working independently in a distributed cross-functional and multicultural environment
• Willingness to learn the Axur platform and develop expertise in SmartHunt playbooks and workflows
• Practical experience using AI tools and copilots to support threat intelligence and digital risk protection workflows including customer and account research case and meeting summarization customer communications translation reporting and analysis of detections tickets and operational data
• Ability to leverage AI to improve analyst productivity and decision-making across customer engagement onboarding configuration-health reviews detection tuning automation management threat hunting and customer-requested investigations while applying sound judgement and validating outputs before use
• Experience applying AI to accelerate customer preparation platform-tuning recommendations service reporting case follow-up detection-gap analysis and execution of customer action plans across the SmartHunt lifecycle

Be Successful - Your Path

First 90 Days:Immerse yourself in Infoblox Exposure Management and SmartHunt by completing training on the Axur platform customer workflows configuration standards and core playbooks. Shadow experienced analysts across configuration reviews automation management detection-rate analysis and customer support while building relationships with SmartHunt Customer Success Product and Threat Intelligence stakeholders.

Six Months:Independently manage assigned configuration-health reviews automation activities and detection-rate investigations while maintaining high-quality ticket analysis threat hunting platform tuning and customer communications. Identify and implement opportunities to improve detection coverage reduce false positives and increase automation effectiveness.

One Year:Serve as a trusted Threat Intelligence Analyst - SmartHunt for assigned customers and internal stakeholders while contributing to playbook improvements knowledge sharing and service-quality initiatives. Demonstrate measurable improvements in configuration health automation performance detection coverage and customer outcomes.

BelongYour Community

Our culture thrives on inclusion rewarding the bold ideas curiosity and creativity that move us a community where every voice counts continuous learning is the norm. So whether you code create sell or care for customers youll grow and belong here. Click here to learn more about life as a Bloxer.

Be Rewarded Benefits That Help You Grow Thrive Belong

• Comprehensive health coverage generous PTO and flexible work options.
• Learning opportunities career-mobility programs and leadership workshops.
• Sixteen paid volunteer hours each year global employee resource groups and a No Jerks policy that keeps collaboration healthy.
• Modern offices with EV charging healthy snacks (and the occasional cupcake) plus hackathons game nights and culture celebrations.
• CharitableGiving Program supported by Company Match.

Ready to Be the Difference

Infoblox is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally protected basis

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