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TELECALLING

TestHiring

Job Location:

Mumbai - India

Monthly Salary: INR 6000 - 8000

Experience Required: 0-2years

Posted: 19 July 2026 (30+ days ago)

Application Deadline: 16 October 2026

Vacancies: 1 Vacancy

Job Summary

Make outbound calls to potential donors volunteers and beneficiaries.

Explain the NGOs mission programs and ongoing initiatives clearly and professionally.

Encourage donations volunteer participation and community engagement.

Maintain accurate records of calls and update the database regularly.

Follow call scripts while adapting conversations to individual needs.

Respond to queries and provide accurate information about NGO activities.

Coordinate with team members to achieve fundraising and outreach goals.

Build positive relationships with supporters and beneficiaries.

Ensure timely follow-ups with interested individuals.

Maintain professionalism and confidentiality during all interactions.

Requirements

Excellent verbal communication skills in English Hindi and Marathi.
Strong interpersonal and customer service skills.
Ability to communicate with empathy and professionalism.
Basic computer knowledge and data entry skills.
Good organizational and time management abilities.
Positive attitude and willingness to contribute to social causes.
Must be based in or willing to commute to Mumbai.

Qualifications

High School Diploma (102) or equivalent.
Freshers are welcome to apply.
Prior experience in telecalling customer service or fundraising is an added advantage.
Ability to work effectively in a team environment.
Passion for social work and community development.

Required Skills:

Excellent verbal communication skills in English Hindi and Marathi. Strong interpersonal and customer service skills. Ability to communicate with empathy and professionalism. Basic computer knowledge and data entry skills. Good organizational and time management abilities. Positive attitude and willingness to contribute to social causes. Must be based in or willing to commute to Mumbai. Qualifications High School Diploma (102) or equivalent. Freshers are welcome to apply. Prior experience in telecalling customer service or fundraising is an added advantage. Ability to work effectively in a team environment. Passion for social work and community development.

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