Telecaller cum Back Office Executive (Female)

Company: World Records India
Location: Prahlad Nagar Ahmedabad
Job Type: Full-Time Office-Based
Fresher to 6 month

• Make outbound and receive inbound calls professionally.
• Handle customer inquiries and provide accurate information.
• Follow up with customers and maintain call records.
• Perform back-office administrative tasks and documentation.
• Manage data entry filing and record maintenance.
• Coordinate with internal departments for smooth operations.
• Prepare reports and update customer information in the system.

• Previous experience as a Telecaller is mandatory.
• Basic English communication skills.
• Good verbal communication in Hindi and Gujarati.
• Basic computer knowledge (MS Office Email Internet).
• Good organizational and multitasking abilities.
• Positive attitude and customer-oriented approach.

• Female candidates only.
• 12th Pass or Graduate.
• Prior telecalling experience is preferred.
• Candidates residing near Prahlad Nagar Ahmedabad will be preferred.

• Stable office-based job.
• Friendly work environment.
• Opportunity to develop customer service and administrative skills.
• Career growth opportunities.

Required Skills:

Telecalling Inbound Calls Outbound Calls Customer Service Customer Follow-up Call Record Management Back-office Operations Documentation Data Entry Filing Record Maintenance Internal Coordination Reporting Customer Information Management MS Office Email Internet Basic Computer Knowledge English Communication Hindi Gujarati Organizational Skills Multitasking Customer-oriented Approach