Tele Sales Executive (Female) — Zoho CRM & Inside Sales

JNB Bearings Pvt Ltd Sales & Business Development Mannady Metro Chennai (Office-based) Full-Time

Fixed Salary: Rs.20000 – Rs.40000 per month (based on experience) Unlimited monthly incentives (no upper cap)
Experience: 1–5 years Reports To: Tele Sales Team Leader / Sales Manager Female candidates preferred

A growing importer and distributor of J&B Brand Bearings and industrial products serving crushers rice mills engineering industries automobile workshops manufacturers hardware dealers and industrial traders across South India. We run on modern platforms — Zoho CRM IndiaMART WhatsApp Business and Zoho Telephony — and are building a high-performance tele sales team.

This is not a call centre role. It is a sales development role: convert enquiries into opportunities follow up with precision reactivate dormant customers and build long-term buyer relationships for J&B Brand Bearings.

1. Lead Management & Qualification

• Handle inbound enquiries from IndiaMART website WhatsApp email and walk-ins
• Qualify leads — requirement location buying capacity and urgency
• Categorise leads Hot / Warm / Cold and set follow-up timelines in Zoho CRM
• Generate new business through structured outbound calling to prospect lists

2. Outbound Tele Sales

• Call engineers purchase managers and store managers of industrial customers
• Pitch J&B Brand Bearings — features quality pricing and delivery
• Follow up every quotation to closure — no enquiry dies without an outcome
• Reactivate customers who have not ordered in 60–90 days; drive repeat orders

3. Zoho CRM Management

• Update every customer interaction in Zoho CRM — same day no exceptions
• Maintain lead status pipeline stage and follow-up dates accurately in real time
• Log call notes WhatsApp conversations and customer feedback
• Track quotations and opportunities through the sales pipeline

4. WhatsApp & Digital Communication

• Manage WhatsApp Business enquiries professionally
• Send catalogues price lists and quotations; follow up pending enquiries
• Check stock with the warehouse team before confirming delivery timelines

5. Customer Relationship Management

• Build trusted relationships with buyers purchase teams and store managers
• Recommend the right bearing specifications; resolve pricing availability delivery and replacement queries
• Escalate complex technical queries to the Sales Manager promptly

6. Reporting & Business Development Support

• Submit daily call report lead status and follow-up list to the team leader
• Flag high-potential leads for field executive visits
• Support festive offers new product launches and customer database building

• Qualified Leads Generated — 25%
• Sales Conversion Support (Quotation to Order) — 25%
• Follow-Up Compliance (Zero Missed Follow-Ups) — 20%
• Zoho CRM Data Accuracy (Same-Day Updates) — 15%
• Customer Response Time (under 30 minutes) — 5%
• Attendance & Discipline — 5%
• Teamwork & Communication — 5%

Rating: 90–100% Outstanding (maximum incentive) 80–89% Exceeds 70–79% Meets 60–69% Needs Improvement Below 60% PIP

• Lead Generation Incentive — per qualified lead converted to quotation
• Order Conversion Incentive — per confirmed order from tele sales
• Customer Reactivation Bonus — per dormant customer reactivated and ordering
• Monthly Target Incentive quarterly Top Performer Bonus for 90% KPI score

Earning potential: high performers can earn Rs.40000 – Rs.60000 per month (fixed incentives).

Monday to Saturday 9:00 AM – 6:00 PM or 9:30 AM – 6:30 PM (1-hour lunch). Company holiday policy applicable.

Mandatory

• Female candidates preferred (team structure and business requirement)
• 1–5 years in Tele Sales Inside Sales Customer Support or Business Development
• Excellent verbal communication — confident clear and persuasive
• Minimum 6 months hands-on Zoho CRM experience — lead management follow-up scheduling call logging pipeline tracking CRM-based sales process
• Basic computer skills — MS Office email WhatsApp Business

Preferred

• IndiaMART lead handling; WhatsApp Business catalogue and follow-up
• B2B industrial sales — bearings auto parts hardware or engineering components
• Zoho Telephony / PhoneBridge experience

Languages: Tamil (mandatory) English (good working knowledge) Hindi (preferred) Telugu / Kannada (advantage)

Location: Chennai or nearby; comfortable commuting daily to Mannady Metro. Notice: Immediate joiners or up to 15 days preferred.

• 0–2 yrs: Tele Sales Executive (CTC 2.5–5 LPA)
• 2–4 yrs: Senior Tele Sales Executive (4–6 LPA)
• 4–6 yrs: Inside Sales Executive (5–8 LPA)
• 6–8 yrs: Inside Sales Team Leader (8–12 LPA)
• 8–10 yrs: Inside Sales Manager (12–18 LPA)
• 10–12 yrs: Business Development Manager (18–25 LPA)
• 12 yrs: Sales Manager (25 LPA)

Promotion is based on performance: consistent 80% KPI score 100% CRM compliance sales contribution attendance customer handling and leadership potential.

• Fixed salary Rs.20000 – Rs.40000 unlimited performance incentives monthly sales bonus
• PF & ESI (as applicable) paid annual leave festival bonus
• Modern Zoho CRM environment; friendly professional workplace at Mannady Metro

We are looking for long-term team members who want a career in Sales CRM and Business Development — not a temporary telecalling job. Employment stability is valued.

Email: — Subject: Application – Tele Sales Executive – Your Name Total Experience
Call / WhatsApp:

Please include: current CTC expected CTC notice period total experience Zoho CRM experience (Yes/No and years) current location languages known and industry experience. Applications without these details may get lower priority.

Required Skills:

Zoho CRM (6 months hands-on) Tele Sales Inside Sales Lead Qualification Follow-up Management IndiaMART Lead Handling WhatsApp Business B2B Industrial Sales Customer Relationship Management Tamil (mandatory) English Hindi

Required Education:

Any Graduate with 1-5 years in Tele Sales Inside Sales Customer Support or Business Development; minimum 6 months hands-on Zoho CRM experience; female candidates preferred