Technical Trainer, DCEO, Data Center Learning

The Amazon Web Services (AWS) Data Center Learning Team is looking for a Technical Training Specialist to serve as our first dedicated Learning Lab Manager in Hyderabad. We operate a growing portfolio of Learning Labs in data centers around the world: facilities that provide hands-on simulators to train technicians on a growing set of engineering operations tasks. Were already operating flight simulators for data center operations to teach electrical tasks; now were going to expand our simulator portfolio to include mechanical and cooling tasksand were just getting started.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Our Learning Lab Manager (HYD) will manage all aspects of the large-scale stand-alone Learning Lab at HYD007 including scheduling trainings conducting VIP tours training-the-trainers and managing Yellow Badge reports (such as janitorial staff). They will report directly to Data Center Learning Labs team leadership; coordinate closely (dotted line reporting) with HYD data center leadership; and work collaboratively with the global Data Center Learning Labs team in SEA SYD DUB and PDX.

About the team
Data Center Learning is the single-threaded leader for learning and development across all of our AWS Infrastructure Services data centers. We are a team of curriculum developers technical trainers product and program managers localization experts and many more who are obsessed with the quality of training in our data centers and the value that training brings to the business.

About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Experience in a training role including technical training
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units
- Experience with communication presentation and negotiation
- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)
- 5 years of experience in data center operations or similar mission-critical facility

- Experience with Learning Management Systems (LMS)
- Knowledge of fundamentals of networking security databases (relational or NoSQL) operating systems (Unix Linux and/or Windows)
- Experience with project management
- Experience designing and developing IT or technical training materials and content
- 4 years of data center engineering or operations or 1 years of electrical and mechanical facilities maintenance experience
- Knowledge of analytic tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.