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Require a Technical Support Engineer in Coimbatore
Job Location:
Monthly Salary:
Experience Required:
Posted:
5 August 2026 (Yesterday)
Posted:
Application Deadline:
2 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Requirements
- Proven experience in customer service or support preferably in a voice-based environment.
- Excellent verbal communication and active listening skills in English.
- Ability to remain calm and solution-focused under pressure.
- Strong problem-solving skills with a customer-first mindset.
- Willingness and availability to work night shifts including weekends as needed.
Required Skills:
Career in software testing
Required Education:
(CSE IT)
