Technical Project Manager

The ideal candidate is equally comfortable in a technical design discussion a customer QBR and a career conversation with a team member.

• Own end-to-end delivery of projects/releases on-time first-time-right and within the agreed cost timeline and scope.
  
• Drive project and release planning including work breakdown estimation resource planning dependency mapping and risk-adjusted scheduling.
  
• Track and manage scope changes with disciplined change control; balance customer asks against commercial and timeline commitments.
  
• Proactively identify delivery risks and drive mitigation before they become escalations.
  

• Define track and report quality metrics (defect density leakage first-time-right rate SLA adherence velocity/predictability).
  
• Institutionalize first-time-right practices: reviews definition of done test coverage and release readiness gates.
  
• Drive continuous improvement through retrospectives root-cause analysis and measurable corrective actions carried into subsequent releases.
  

• Build and deepen relationships with customer stakeholders at working and leadership levels; act as a trusted delivery partner not just a status reporter.
  
• Own the cadence of customer communication Weekly Status Reports (WSR) Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) with crisp data-backed narratives on progress risks and value delivered.
  
• Build deep business and domain knowledge of the customer and the projects under the client portfolio; use that context to anticipate needs shape solutions and identify growth opportunities.
  
• Manage expectations transparently communicate early on risks trade-offs and course corrections.
  

• Ensure adherence to organizational delivery standards processes and governance frameworks across all projects.
  
• Maintain rigorous delivery hygiene: minutes of meetings action-item tracking to closure and up-to-date RAID logs (Risks Assumptions Issues Dependencies).
  
• Provide accurate and timely internal reporting project health margins utilization staffing and escalations to delivery leadership.
  
• Work in synergy with support functions (HR Talent Acquisition Finance IT Operations) for staffing invoicing compliance and enablement needs.
  

• Manage mentor and grow a team of 1518 engineers and leads spanning goal setting regular 1:1s performance management and career development conversations.
  
• Build individual upskill plans aligned to project needs and career aspirations; track progress and create stretch opportunities.
  
• Develop a leadership pipeline by identifying and grooming leads and anchors within the team.
  
• Foster a culture of customer-first ownership accountability and continuous learning; manage performance issues early fairly and constructively.
  
• Drive team engagement retention and recognition.
  

• Participate credibly in solution and architecture discussions; challenge estimates and technical approaches where needed.
  
• Translate business requirements into technical direction for the team and technical constraints into business language for the customer.
  
• Stay current with engineering practices (Agile/Scrum DevOps CI/CD cloud and AI-assisted development) and drive their adoption where they improve delivery outcomes.
  

• 810 years of overall experience in IT services with at least 34 years managing delivery and teams of 12 members.
  
• Strong techno-functional profile: an engineering background with hands-on technical experience earlier in the career now combined with delivery and domain depth.
  
• Proven track record of on-time within-budget delivery across multiple releases or projects.
  
• Demonstrated experience running customer governance cadences (WSR/MBR/QBR) and managing senior client stakeholders.
  
• Solid command of estimation techniques release planning quality metrics and delivery governance artifacts (RAID logs MoM action trackers status dashboards).
  
• Experience with Agile/Scrum and hybrid delivery models; working knowledge of tools such as Jira Azure DevOps or equivalent.
  
• Strong people-management credentials: performance management upskilling career development and conflict resolution.
  
• Excellent written and verbal communication able to produce crisp executive-level reporting and lead difficult conversations with confidence and empathy.
  

• PMP PRINCE2 CSM/PSM certification.
  
• Exposure to AI-assisted delivery practices and productivity tooling.
  
• Domain exposure (e.g. energy/utilities real estate or public sector).
  
• Experience contributing to presales account growth or delivery excellence initiatives.
  

• Bachelors degree in Engineering / Computer Science or equivalent; MBA or equivalent management qualification is a plus.