Technical Product Manager

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Team Overview

What: we drive credit risk solution delivery as technical product managers

How: we deliver new products to market enhance existing products modernize our platforms and products and innovate new technical solutions for customers

Who: Technical product mangement leader will be Carla Leatherman This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Overview

We are seeking a Technical Product Manager Advisor to own technical delivery and application outcomes for a major product area or program workstream. You will translate strategy into a feasible 23 PI roadmap and lead multiple teams through design build testing release adoption and continuous improvement.

This role may support real-time products and partners with Solutions Data Science Analytics Compliance Engineering and Operations to deliver scalable credit risk solutions.

Success requires technical fluency concise communication independent judgment and influence across a complex matrix. The TPM Advisor aligns partners manages dependencies and escalates issues with clear options and trade-offs.

Why the role exists: Turn product strategy into coordinated technical delivery for complex multi-team initiatives specifically for our online credit risk products.

Outcomes it drives: Predictable delivery scalable and compliant solutions stronger adoption reliability customer value and growth.

What the person owns: The roadmap priorities dependencies risks cross-functional decisions release readiness launch and continuous improvement for online credit risk products.

Required Knowledge And Experiences

Workstream Strategy & Delivery Leadership

• Translate strategy into a feasible KPI-aligned roadmap for a major workstream across multiple teams and 23 PIs.
• Own priorities sequencing capacity assumptions delivery waterlines dependencies and readiness criteria.
• Lead strategic Alternative Credit initiatives including Alternative Data Blended Scores integrations compliance modernization and customer onboarding.
• Resolve competing priorities using customer value impact risk feasibility urgency and opportunity cost.
• Maintain predictable delivery by surfacing trade-offs and driving timely corrective action.

Cross Functional Program Leadership

• Lead complex delivery across Solutions Engineering Data Science Analytics Compliance Operations Architecture Customer Success and support teams.
• Turn roadmap commitments into outcome-based plans with clear milestones owners forecasts dependencies and success measures.
• Manage cross-team risks impediments and decisions; escalate with clear options impacts and recommendations.
• Establish planning forecasting risk-review and KPI cadences that improve transparency and accountability.
• Provide stakeholders clear visibility into delivery health changes and corrective actions.

Product Development Lifecycle Ownership

• Own delivery from discovery and commitment through launch adoption and iteration.
• Maintain traceability across outcomes roadmap commitments requirements delivery plans releases and results.
• Re-plan using customer feedback KPIs regulatory changes risk capacity and readiness.
• Lead discovery requirements and solution trade-offs for complex high-visibility initiatives.
• Ensure regulatory model-governance audit data-quality operational and customer requirements are met.

Quality Risk & Operational Readiness

• Lead workstream-level delivery technical operational security compliance regulatory and customer risk management.
• Maintain mitigation plans escalation paths release gates readiness reviews and clear accountability across teams.
• Balance timeline scope quality technical debt and operational risk in delivery recommendations.
• Partner with engineering to monitor reliability defects stability and post-launch outcomes.
• Use root-cause analysis and lessons learned to reduce recurring issues and rework.

Technical Expectations

The Technical Product Manager understands application architecture data flows integration patterns cloud constraints and operational considerations well enough to guide delivery decisions with engineering.

• Partner with engineering and architecture on application design implementation testing documentation and operational readiness.
• Guide data-processing and integration decisions involving data movement performance resilience debugging and environment readiness.
• Partner with Data Science and Analytics to productionize models features score workflows monitoring and performance measures.
• Balance customer value compliance reliability scalability time to value and technical debt.
• Communicate requirements decisions risks trade-offs and status clearly to technical teams and leaders.

Leadership Expectations

Lead through influence and ambiguity align teams on priorities and trade-offs and operate independently while strengthening delivery practices and outcomes.

• Set clear workstream priorities and delivery guardrails while empowering teams to execute.
• Build commitment through evidence transparency and clear trade-offs.
• Influence stakeholders without direct authority and maintain alignment through change.
• Coach junior TPMs and partner teams on planning execution risk and accountability.

Qualifications

• Typically 8 years in technical product management application development engineering systems analysis or data-processing delivery including ownership of a major workstream across multiple teams.
• Bachelors degree required; financial services insurance or banking experience preferred.
• Experience with Agile/Scrum or SAFe delivery from requirements through post-launch adoption.
• Proven ability to translate strategy into a KPI-aligned 23 PI roadmap with priorities capacity waterlines dependencies and trade-offs.
• Demonstrated ownership of multi-team execution credible forecasts cross-functional decisions and corrective action.
• Experience leading risk quality release and operational readiness including evidence-based escalation and post-launch improvement.
• Strong technical partnership skills across application design data processing integrations cloud platforms performance resiliency and operational readiness.
• Clear written and verbal communication for business technical and senior leadership audiences.
• Ability to influence without authority and strengthen the practices of junior TPMs and partner teams.
• Preferred: Experience with credit risk consumer reporting FCRA model governance alternative data scores or predictive models cloud modernization and GCP or AWS in an online environment; SAFe PO/PM or related certification.

Expectations in the First 90 Days

• Learn the product strategy application ecosystem delivery model FactorTrust platform Alternative Data products Blended Scores customer use cases and regulatory context.
• Build strong partnerships across Product Engineering Data Science Analytics Compliance Operations Legal Marketing and Customer Success.
• Assess the roadmap delivery health dependencies quality controls and operational risks; recommend an initial 23 PI plan.
• Establish a multi-team cadence for planning forecasting risk review decisions KPI reporting ownership and escalation.

What Youll Accomplish Beyond 90 Days

• Independently lead discovery solution design delivery testing release and adoption for complex initiatives.
• Own a feasible KPI-aligned roadmap and delivery waterline across multiple teams and 23 PIs.
• Drive Alternative Credit and FactorTrust initiatives from concept through production including compliance and modernization work.
• Lead quality risk release and operational readiness; identify exposure early and drive mitigation.
• Deliver measurable improvements in customer value adoption reliability compliance efficiency and growth.
• Introduce reusable planning forecasting governance and readiness practices

TransUnion Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.

TransUnion Job Title

Advisor Product Management