Technical Analyst (REST API, JSON, Life science domain)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At IDBS one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

At IDBS we provide innovative software solutions and services that empower scientists and researchers to accelerate their discoveries by helping them design execute and orchestrate processes manage contextualize and structure their data and gain valuable insights throughout the drug lifecycle from R&D through manufacturing. As part of Danahers connected ecosystem we partner closely with customers to solve their toughest challenges with greater speed and certainty. We work with 75% of the top 20 global biopharma companies*. Join us at IDBS to continuously grow and make a real impact working alongside passionate colleagues who care deeply about our mission and each other

*Rank measured by Market Cap Q2 2026

Learn about the Danaher Business System which makes everything possible.

The Technical Analyst is responsible for delivering technical solutions that enable global Life Sciences organizations to successfully adopt and utilize IDBS software. As part of the Professional Services organization this role supports the implementation integration testing and operational readiness of IDBS products including IDBS E-WorkBook and IDBS Polar while partnering with cross-functional teams to solve technical challenges and drive successful customer outcomes.

This position reports to the Regional Services Operations Manager and is part of the Global Professional Services team based in Bengaluru India. This is an on-site role. You will work with enterprise integrations APIs data exchange testing and solution delivery to support complex laboratory informatics implementations for global Life Sciences customers.

In this role you will have the opportunity to:

• Support the implementation configuration and integration of IDBS software solutions including E-WorkBook and Polar for leading global Life Sciences organizations.
• Collaborate with customers architects and engineering teams to gather technical requirements design solution approaches and deliver integrations between IDBS platforms and enterprise applications laboratory systems and cloud services.
• Work with APIs data exchange processes authentication methods and system configurations to support implementation activities troubleshoot technical issues and resolve integration challenges.
• Contribute to testing validation deployment and go-live activities including integration testing API validation defect investigation and operational readiness for customer environments.
• Create technical documentation data mappings knowledge assets and customer handover materials while proactively identifying risks improving delivery processes and leveraging AI-enabled tools to enhance productivity and quality.

Required qualifications and experience:

• 1-2 years of experience supporting SaaS or enterprise software applications in a technical analysis application support implementation or integration-focused role.
• Exposure to system integrations APIs technical troubleshooting testing deployment or production support activities.
• Foundational knowledge of REST APIs JSON SQL authentication concepts and data exchange processes.
• Strong analytical problem-solving and technical documentation skills.
• Effective written and verbal communication skills with the ability to collaborate with technical and non-technical stakeholders.
• Ability to work effectively with global teams and customers across multiple time zones.

It would be a plus if you also possess previous experience in:

• Experience supporting laboratory informatics scientific software LIMS ELN or other Life Sciences technology platforms.
• Knowledge of XML CSV data mapping scripting or interface troubleshooting.
• Experience supporting defect triage go-live hypercare or transition-to-support activities.
• Experience using Microsoft Copilot or other AI-enabled productivity tools to support documentation analysis troubleshooting or implementation activities.

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel domestically and internationally up to 5% including occasional overnight travel.

Bonus / Incentive Pay

This job is also eligible for bonus / incentive pay. This is the target earnings as % of base annual salary subject to objective eligibility criteria and performance conditions as set out in the applicable scheme terms and conditions.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

For more information visit .