Team Member Client Relation & Operation Patna
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Purpose
Managing transactional processing activities of the branch for all Business segments.
The job entails ensuring accurate and timely transactions processing for ail investors within the laid down Standard Operating Process and adhering to Regulatory guidelines. The job also requires liasioning with internal and external stakeholders for providing transactional support.
Job Context & Major Challenges
Job Context:
BSL AMC currently has presence in 86 locations out of which 15 locations are dedicated locations wherein the operational and CS activities are handled separately at the branch level
The job requires handling transactions received by walk in investors and distributors catering majorly to the retail segment. The job requires to speedily and accurately responding to these transactions by processing them as per the laid down SOPs. On average the job would require to support an investor base of aroundwith an AUM of aroundcrores and approximately around 500 distributors. Apart from transaction handling the job also requires carrying out KYC for new customers and actively liasioning with key stake holders for transactional support.
Key challenges
management of key stake holders without violating the SOP and Regulatory guidelines
Accuracy and timeliness in processing of transaction.
activity for FMPs
oneself updated on the new process and regulatory developments.
multiple Business segments with varied requirements.
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Transaction acceptance and processing | transactions and processing the same within the laid down SOPs and regulatory guidelines. all fund flows for timely and proper utilization of all payment instruments of Transactions to registrars and ensuring the accurate processing of the same error free payouts to investors. relevant corporate documents and Originals transactions for cases where in transactions are processed based on fax is received and updated. Non financial transactions are processed accurately within the TAT |
| KRA2 | Ensuring all regulatory guidelines is followed | of NAV as per the guidelines DTSM as per the guidelines and SOPs no regulatory deviation in the branch related to transaction processing. QA and internal audit. |
| KRA3 | To liaise with internal and external clients | liaise with Banks Sales Team and HO on time to time for transaction related activities liaise with Sales / Sales support to clear any issues related to transaction processing. build a strong relationship with service providers/vendors like transfer agents bankers courier etc at local level |
| KRA4 | To process KYC Applications received at the branch | and processing of KYCs within the guidelines reconcile the KYCs processed and to ensure that No KYC is rejected at the KRAs end |
Required Experience:
Manager
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
