Team Leader Customer Service GGN
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are currently hiring for the Team Leader - Operations for a US Travel or Ticketing Voice DetailsShift Timings :US Shift.
Working Days. : 5 days a week.
Work mode : Onsite Role
Weekly Off : Rotational Shift & 2 Rotational off.
Work Location : Gurgaon Sector
Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader : Excellent English Communication Skills (verbal and written).Key Responsibilities:Attrition & Shrinkage Management & DevelopmentCoaching and PerformanceMetric Control and AdherenceBottom Quartile ManagementProcess and Policy GovernanceClient and Stakeholder ReportingTarget Achievement
Required Experience:
Manager
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
