Team Lead, ICQA

At Amazon we strive to be Earths most customer centric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity


Key job responsibilities
- Data analysis with tools like Excel (Pivot)(Macro/Powerbi - Added Advantage).
- Data extraction and analysis through SQL and scheduling quality KPI jobs
- Manage and skill development of frontline workers and process associates to drive quality initiatives
- Ensuring inventory food safety and danger goods compliance

A day in the life
Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
Prepare and publish daily/ weekly/ monthly reports on inventory quality (IRDR/ Large adjustments/ Unmatched X Top20 reports/ HRV adjustments etc)
Bin Management and control (creation/addition/deletion/bin locks)
Conduct daily training and also will be responsible to conduct daily skill huddles
Driving Quality trainings and initiatives to frontline associates
Stand-in for Process Associate and the Area Manager

About the team
We as a Inventory Control and Quality Assurance team will be the stakeholder for operations for maintaining pristine inventory and ensuring quality KPIs for utmost customer satisfaction

- 1 years of customer-facing environment warehousing logistics or manufacturing experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Excel

- Experience with Microsoft Office products and applications

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