Support Analyst, Sales & Research, Information Technologywith a MNC Institutional Brokerage & Investment Services
Job Summary
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Provide expert support for applications and infrastructure related to Sales & Research services.
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Troubleshoot and resolve technical issues promptly.
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Assist users with queries and troubleshoot application-related problems.
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Maintain and enhance existing processes to improve efficiency.
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Work within Linux and Windows server environments to ensure stability and performance.
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Collaborate with teams to implement best practices and upgrades.
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Document support procedures and solutions for future reference.
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Monitor system performance and perform routine maintenance tasks.
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Bachelor or Master Degree or above in Computer Science Software Engineering or IT related area
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Minimum 2 years of relevant experience in Application Support;
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Proven ability in application support using RDBMS and Linux.
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In-depth understanding of linux commands and database.
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Strong analytical and quantitative interpersonal problem-solving client serving multi-tasking skills
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Able to work independently attention to details result-driven self-motivated self-starter proactive mindset enthusiastic and should be a good team player.
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Excellent command of / fluent in both spoken and written English.
Required Skills:
Application SupportProduction supportSales & researchLinuxRDBMSsql