Subject Matter Expert Supply Chain Solution

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth were looking to add Subject Matter Expert- Supply Chain Solutions position will be based in Chennai.

What a typical day looks like:

• Provide functional support for ILMS 1.1 ILMS 2.0 E&O and Master Data Management (MDM) solutions.
• Support global sites by resolving application reporting data and business logic-related queries within established SLAs.
• Serve as a liaison between business users sites IT teams and support organizations to ensure timely issue resolution.
• Monitor system performance data quality and business process adherence across supported applications.

• Gather analyze and document business requirements from global stakeholders.
• Develop Business Requirement Documents (BRDs) functional specifications business rules process flows and user stories.
• Work closely with business and IT teams to evaluate enhancement requests and recommend solution improvements.
• Support solution design reviews and business process standardization initiatives.
• Facilitate seamless MDSS integration activities and provide functional support throughout migration projects.
• Participate in migration planning validation testing go-live activities to ensure business readiness.
• Perform migration validations based on established standards templates and lessons learned from previous implementations.
• Identify migration risks proactively and work with business and IT teams to implement mitigation plans.
• Support User Acceptance Testing (UAT) business sign-offs training and post-production stabilization activities.
• Support ad hoc integrations for Non-BAAN sites including requirement gathering data validation UAT coordination go-live readiness assessment and post-deployment support.
• Maintain migration checklists validation frameworks and deployment documentation to ensure consistent execution across implementations.

• Log prioritize track and resolve business and system issues.
• Conduct root cause analysis and coordinate corrective actions with IT and business teams.
• Support production incidents and ensure minimal disruption to business operations.
• Monitor recurring issues and recommend preventive solutions.

Here is some of what youll need (required)

• Strong understanding of Supply Chain Inventory E&O Supplier Liability and Master Data processes.
• Experience with ILMS E&O ERP (BAAN/LN) MDM platforms and supply chain applications.
• Strong SQL and data analysis skills.
• Experience with Snowflake Tableau MSTR Power BI or similar reporting platforms.
• Knowledge of system integrations data migration UAT and application support processes.
• Strong analytical troubleshooting and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a global cross-functional environment.

What youll receive for the great work you provide:

• Health Insurance

• Paid Time Off

#LP17

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).