Student Success Specialist

Dear Aspirant

Hiring for the post of Student Success Specialist role.

Requirement-

Time of work: 10 a.m. to 8 p.m.
5 hours of talk time per day 60 customer connections and 150 or more dialed calls.
SSS has two days off. a rotating base.
LAPTOP and WIFI This should be a must.
Role Description:

Description: You will start your journey at BYJUS as a Student Success Specialist to guide students
who are using BYJUs App Learning Program & be an integral part of their learning journey with BYJUS. Your key role is to
connect regularly with students and parents and ensure that they are having a seamless & effective experience with BYJUS.
Responsibilities of the Candidate:
1. As a Student Success Specialist at BYJU your role would involve supporting and guiding students to achieve their
academic goals and maximize their learning experience. Here are some key responsibilities and strategies that you may
undertake in this role:
2. Student Engagement: Foster positive relationships with students by actively engaging with them through various
channels such as email phone calls and video conferences. Regularly communicate with students to understand their
progress challenges and learning needs.
3. Academic Support: Provide personalized academic support to students addressing their queries clarifying concepts and
offering guidance on study plans time management and effective learning strategies. Tailor your approach based on
individual student requirements.
4. Goal Setting: Collaborate with students to set realistic and achievable academic goals. Help them create a roadmap and
action plans to track their progress. Regularly review and update goals to ensure alignment with their evolving needs and
aspirations.
5. Performance Monitoring: Monitor students performance and progress using data and analytics available within BYJUS
platform. Identify areas of improvement and proactively intervene to address any gaps or challenges. Provide feedback on
students performance and celebrate their achievements.
6. Motivation and Confidence Building: Inspire and motivate students to stay committed to their studies. Help them
overcome obstacles and build their confidence by acknowledging their achievements providing positive reinforcement
and highlighting their potential.

Interested Ones can drop a mail at -

Regards

Nikita

Student Success Specialist

Education

Office Management & Professional Skills

Full Time

Bachelor Degree

Work From Home