Strategic Account Manager, Home Improvement

We are looking for a Strategic Account Manager responsible for the growth and development of some of the most influential sellers on the marketplace. The ideal candidate thrives in an ambiguous environment where they must develop implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on detail oriented have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team.

In this role the candidate will be responsible for achieving the top line nos. for the business by driving strategic business and operational objectives. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategy and improving catalog quality. The candidate will use his category expertise to drive seller interactions & act as a Voice of Seller influencing Marketplace policies on Seller Fees and Policies in areas like Reimbursements Returns Seller Claims etc. The candidate would need to actively collaborate with other stakeholders like Category Management Fulfillment Finance Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.
If you are interested in growing brands and businesses on Amazon were interested in talking to you!

Key job responsibilities
Business Growth
Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience in collaboration with cross-functional teams and other Amazon programs.
Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment.

Relationship Management
Build and cultivate strong relationships with sellers in your portfolio along with internal stakeholders; be a trusted advisor and a business advocate.

Process Excellence
Use customer feedback market growth trends and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
Identify optimize and scale improvements that can benefit a large set of customers e.g. driving efficiencies through tools and processes simplifying SOPs etc. working across multiple organizations. Develop mechanisms to create accountability.

- 3 years of sales experience
- Experience analyzing data and best practices to assess performance drivers

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization

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