Store Customer Operations Lead

Description -

Job Summary
This role is responsible for driving a broad range of highly complex supply chain processes for large and complex global business units. The role is responsible for overseeing and optimizing various aspects of a companys operations to ensure efficiency productivity and profitability. The role works closely with department heads executives and cross-functional teams to streamline processes improve productivity and achieve strategic goals.

Responsibilities
Strategically drives a broad range of complex supply chain processes which may include import/export operations typically for large and complex global business units.
Independently executes complex demand and supply matching activities at the highest level connecting planning to execution and identifying issues and their impact.
Leads cross-functional global business unit planning teams to maintain and enhance the current business processes.
Defines measures and leverages KPIs to drive continuous improvement in business operations and converts recommendations into compelling new business plans.
Contributes to priority projects by adding creative insights and developing recommendations.
Communicates requirements and guidelines to the global business unit planning teams.
Works with managers to ensure alignment with global goals and objectives and develops and coordinates efforts for reporting and tracking.
Facilitates and manages internal team and leadership meetings to drive business operation plans.
Evaluates updates and improves business processes to maintain compliance with regulations and client guidelines.
Provides mentorship and coaching to junior-level staff employees to ensure professional development.

Education & Experience Recommended
Four-year or Graduate Degree in Supply Chain Management Manufacturing Engineering Operations management Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10 years of work experience preferably in supply chain operations or a related field.

Preferred Certifications
Project Management Professional (PMP) Certification
Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills
Continuous Improvement Process
Data Analysis
Enterprise Resource Planning
Finance
Inventory Control
Inventory Management
Key Performance Indicators (KPIs)
Lean Manufacturing
Material Requirements Planning
Materials Management
Process Improvement
Procurement
Production Planning
Purchasing
SAP Applications
Supply Chain
Supply Chain Analysis
Supply Chain Management
Supply Chain Planning
Warehousing

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts large functions and leads large cross-division functional teams or projects.

Complexity
Provides highly innovative solutions to complex problems within established policy.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal