Staff Platform Engineer — OpenStack & Storage Infrastructure

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Staff Platform Engineer OpenStack & Storage Infrastructure to join our team. This is a Hybrid role based in Bangalore (3 days in office) reporting to the Senior Manager Software Development Engineering in the Zero Trust Exchange department. As a Staff Platform Engineer youll lead the architecture and build-out of our OpenStack-based private cloud and storage infrastructure for data center environments. Youll define the foundation our products and teams run on owning reliability scalability and security at every layer from compute to block and object storage.

What youll do (Role Expectations)

• Own OpenStack architecture and lifecycle across data center environments design deploy and operate Nova Neutron Cinder Swift and Glance at scale with a focus on high availability and operational resilience
• Lead storage infrastructure design architect and deliver enterprise-grade block object and file storage solutions using Ceph and integrate them seamlessly within OpenStack and bare-metal environments
• Build and automate DC platform capabilities using Terraform Ansible and GitOps workflows while defining standards for networking (SDN/OVN) RBAC multi-tenancy quotas and resource isolation
• Drive observability and capacity planning instrument the full stack with Prometheus Grafana and centralized logging to manage SLOs track storage utilization and optimize cost at data center scale
• Champion platform security and operational excellence by enforcing hardening across tiers managing access controls troubleshooting complex production issues and mentoring engineers to continuously evolve the platform

• You thrive in ambiguity. Youre comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to whats needed navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer both internal and external and anchor your decisions in solving their real-world problems. You champion their needs from start to finish knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action delivering high-impact results quickly to win for the customer and the team.

• Demonstrated curiosity and active exploration of AI tools with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 5 years in platform/infrastructure engineering with 5 years operating OpenStack in production at multi-rack multi-DC scale
• Deep hands-on expertise in OpenStack core services Nova Neutron Cinder Swift Glance Keystone including upgrade strategies HA configurations and operational troubleshooting
• Strong storage engineering background production experience with Ceph (RBD RGW CephFS) performance tuning failure recovery and capacity management
• Proficiency in Python and Bash/Go for automation tooling and OpenStack operator customizations
• Expertise in DC networking (OVN/OVS SDN BGP and VLAN/VXLAN fabric design) and proven leadership of complex infrastructure initiatives with rigorous IaC/GitOps practices

• Experience designing and operating sovereign or regulated DC environments with strict compliance and isolation requirements or hybrid cloud architectures bridging private and public cloud environments
• Familiarity with bare-metal provisioning (Ironic) and converged infrastructure management
• Contributions to OpenStack or Ceph open source projects or published technical talks and papers

#LI-RM6 #LI-Hybrid

At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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