Sse-O365

Position Description:

At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve. At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: SSE-O365
Position: SSE-O365
Experience: 10 - 12Years
Category: IT Main location: Bangalore
Position ID: J0726-1148
Employment Type: Full Time

Your future duties and responsibilities:

Provide L3 support for Microsoft 365 services.
Troubleshoot complex issues related to:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Entra ID (Azure AD)
Microsoft Intune
Manage mail flow connectors transport rules and mailbox migrations.
Support hybrid environments (Exchange Hybrid AAD Connect).
Handle critical P1/P2 incidents.
Perform Root Cause Analysis (RCA) and create post-incident reports.
Work with Microsoft Support for product-related issues.
Drive problem management and preventive actions.
Manage:
Conditional Access Policies
MFA
SSO
Identity Governance
Monitor and respond to security incidents.
Implement Microsoft Defender and security best practices.
Develop automation using PowerShell.
Create scripts for administration reporting and monitoring.
Improve operational efficiency through process automation.
Provide technical guidance to L1/L2 teams.
Participate in change release and capacity management.
Prepare technical documentation SOPs and knowledge articles.

Skills:

• Azure Active Directory
• English
• Ent Repository (GPO AD LDAP)
• Exchange Server
• Technical Analysis
• Transformation Consulting

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.