Sr Product Ops Supervisor

Product Operations is responsible for the development and commercialization of an offering portfolio by improving execution and governance of strategy and process. The Product Operations team works closely with Offering Managers and cross-functional departments such as engineering/R&D manufacturing/sourcing or software development internal sales and field sales marketing as well as Honeywell senior executives to maximize the growth development and return on investment in the organizations product portfolio today and in the future.

One critical area of work is the creation extension phase out and reactivation of SKUs as well as governance of related master data and material settings. The Product Operations Supervisor SKU Operations will lead a small team of three SKU Operations Specialists responsible for executing this work across the product lifecycle.

This role will operate as a player / coach: directly supporting complex or escalated SKU Operations work while also supervising coaching and developing a team of specialists. The supervisor will drive consistent execution strengthen governance improve cycle time and first-time-right quality and provide clear visibility to Offering Managers and cross-functional stakeholders. The role requires hands-on operational ownership people leadership process discipline and the ability to influence across a matrixed global organization.

• Lead coach and develop a team of three SKU Operations Specialists responsible for end-to-end SKU lifecycle execution including creation extension inactivation/phase-out reactivation and related material master data changes.
• Serve as a player / coach by personally handling complex high-priority or escalated SKU Operations requests while ensuring the team delivers day-to-day execution with quality speed and consistency.
• Act as the operational leader and escalation point for Offering Managers MDM and cross-functional action owners; clarify requirements resolve blockers and drive timely completion of required steps.
• Manage team workload priorities SLAs and operating cadences; monitor open requests aging risks and bottlenecks to ensure committed timelines and operational targets are met.
• Establish and reinforce standard work governance routines templates documentation and quality checks to improve first-time-right submissions and reduce rework.
• Provide regular performance visibility through dashboards KPI reviews status updates and root-cause analysis of recurring issues trends and process gaps.
• Build capability across the team and Offering Management community through coaching training office hours and practical guidance on SKU Operations processes.
• Drive continuous improvement by identifying opportunities to simplify workflows improve handoffs strengthen data quality and enhance stakeholder experience.
• Maintain strong communication across time zones and functions; ensure stakeholders understand status decisions needed risks and next steps.

Qualifications

• Bachelors degree in Business Engineering Supply Chain Operations or related field or equivalent experience.
• 6 years of experience in Product Operations Master Data Supply Chain/Operations Offering/Portfolio Operations or a related role.
• Demonstrated ability to lead coach or supervise a small team including workload management prioritization performance feedback and capability development.
• Strong working knowledge of SKU lifecycle processes ERP/master data concepts governance workflows and cross-functional execution dependencies.
• Experience coordinating complex cross-functional workflows and driving closure of action items across multiple stakeholders functions and geographies.
• Strong analytical skills with the ability to interpret dashboards KPIs service levels aging reports and data quality trends.
• Excellent written and verbal communication skills with the ability to provide clear executive-ready updates and influence stakeholders without direct authority.
• High attention to detail strong ownership mindset and ability to balance hands-on execution with team leadership in a fast-paced matrixed environment.

We Value

• Prior people leadership team lead or supervisory experience in an operations master data supply chain or portfolio management environment.
• Exposure to SAP or similar ERP systems master data workflows and change request mechanisms.
• Experience with reporting tools such as Power BI or equivalent and comfort using data to manage performance and prioritize work.
• Lean Six Sigma or continuous improvement experience including documenting standard work and improving operational processes.
• Strong stakeholder management coaching and change leadership skills with the ability to build trust across a global organization.